AI Glossary for Business Owners
Essential AI Terms Explained in Plain English
Stop feeling lost in AI conversations. Master the terminology that matters for your business success.
Why Understanding AI Terms Matters for Your Business
The AI revolution is happening in boardrooms, not just research labs. When vendors pitch "machine learning solutions" or consultants recommend "neural network implementations," you need to understand what they're really offering and how it impacts your bottom line.
π‘ Business Owner's Reality Check
You don't need to become a data scientist, but understanding key AI terminology helps you ask better questions, evaluate solutions effectively, and avoid expensive mistakes in your AI investments.
β What You'll Gain
- β’ Confidence in AI vendor conversations
- β’ Better evaluation of AI proposals
- β’ Understanding of costs and timelines
- β’ Ability to spot AI buzzword marketing
π― Focus Areas
- β’ Business applications over technical details
- β’ ROI and cost considerations
- β’ Implementation timelines and requirements
- β’ Risk factors and ethical considerations
Showing 170 of 170 terms
A/B Testing
Business ApplicationsRunning controlled experiments to compare two variants and measure impact.
πΌ Business Example:
Testing AI-written vs. human-written subject lines to improve open rates.
Agent
Business ApplicationsAn AI system that plans and executes steps toward a goal, often using tools autonomously.
πΌ Business Example:
An AI assistant that researches prospects, drafts outreach, and schedules meetings.
AI Hallucination
Ethics & SafetyWhen AI systems generate false or misleading information presented as fact. Important to understand when using AI for business content creation.
πΌ Business Example:
An AI writing assistant creating fake statistics for a marketing report that need human verification.
Algorithm
TechnologyA set of rules or instructions that computers follow to solve problems or complete tasks. In AI, algorithms enable machines to learn from data and make decisions.
πΌ Business Example:
Recommendation algorithms that suggest products to customers based on their browsing history.
API (Application Programming Interface)
TechnologyA way for different software applications to communicate. AI APIs allow businesses to integrate AI capabilities into their existing systems without building from scratch.
πΌ Business Example:
Using OpenAI's API to add AI writing capabilities to your company's content management system.
Artificial General Intelligence (AGI)
AI BasicsHypothetical AI that matches or exceeds human cognitive abilities across all domains. Unlike current AI that excels at specific tasks, AGI would be truly general-purpose.
πΌ Business Example:
Currently theoretical - would be an AI assistant capable of handling any business task as well as a human executive.
Artificial Intelligence (AI)
AI BasicsComputer systems designed to perform tasks that typically require human intelligence, such as recognizing speech, making decisions, or solving problems. In business, AI helps automate processes and gain insights from data.
πΌ Business Example:
Customer service chatbots that can answer common questions 24/7.
Attention Mechanism
TechnologyA neural network component that helps models focus on the most relevant parts of the input.
πΌ Business Example:
Improving summarization accuracy by attending to key sentences in long documents.
Auto-RAG
TechnologyAutomates retrieval configuration and prompt assembly for RAG to reduce manual tuning.
πΌ Business Example:
Adaptive k and templates based on query type and past evals.
Autoencoder
TechnologyA neural network that learns a compressed representation of data and then reconstructs it.
πΌ Business Example:
Detecting anomalies in transactions by comparing reconstructions to originals.
Automation
Business ApplicationsUsing AI and technology to perform tasks without human intervention. Reduces manual work and increases efficiency in business processes.
πΌ Business Example:
Automated invoice processing that extracts data and routes approvals without manual data entry.
Backpropagation
TechnologyTraining method that adjusts neural network weights by propagating error gradients backward.
πΌ Business Example:
Speeding up training of a forecasting model with efficient backpropagation.
BERT (Bidirectional Encoder Representations from Transformers)
TechnologyA transformer model that reads text bidirectionally for stronger language understanding.
πΌ Business Example:
Accurately classifying customer intents in incoming emails.
Bias
Ethics & SafetyUnfair preferences or prejudices in AI systems, often reflecting biases present in training data. Can lead to discriminatory outcomes in business applications.
πΌ Business Example:
A hiring AI that unfairly favors certain demographics due to biased historical hiring data.
Big Data
TechnologyExtremely large datasets that require specialized storage and processing.
πΌ Business Example:
Analyzing billions of events to detect fraud patterns at scale.
Black Box
TechnologyA system whose internal decision-making is hard to interpret.
πΌ Business Example:
Using explainability tools to interpret a black-box credit model.
Chatbot
Business ApplicationsAI-powered software that conducts conversations with users through text or voice. Modern chatbots can handle complex customer service interactions.
πΌ Business Example:
Website chatbots that answer customer questions, schedule appointments, and escalate complex issues to human agents.
CNN (Convolutional Neural Network)
TechnologyA neural network architecture effective for images and other grid-like data.
πΌ Business Example:
Detecting product defects from manufacturing line camera feeds.
Computer Vision
Business ApplicationsAI capability that enables machines to interpret and understand visual information from images and videos, similar to human sight.
πΌ Business Example:
Quality control systems in manufacturing that automatically detect product defects.
Context Window
TechnologyThe maximum number of tokens a model can consider at once when generating an answer.
πΌ Business Example:
Splitting long PDFs into sections so the model can summarize each chapter accurately.
Corpus
TechnologyA large collection of text used to train or evaluate language models.
πΌ Business Example:
Training a custom search tool on your help center corpus.
Corrective RAG
TechnologyVerifies claims, retrieves evidence for unsupported parts, and repairs the answer.
πΌ Business Example:
Compliance summaries that remove or fix unverified statements.
Cost per Token
Business ApplicationsUsage-based pricing for model inputs and outputs measured in tokens.
πΌ Business Example:
Forecasting monthly AI spend for your content pipeline using token-based pricing.
CUDA
TechnologyNVIDIA's parallel computing platform for accelerating workloads on GPUs.
πΌ Business Example:
Reducing model training time by leveraging CUDA-accelerated GPUs.
Data Labeling
Business ApplicationsTagging data with the correct categories or attributes for training and evaluating models.
πΌ Business Example:
Labeling support intents to improve automated ticket routing accuracy.
Data Mining
TechnologyDiscovering patterns and insights from large datasets.
πΌ Business Example:
Finding high-value customer segments from purchase histories.
Data Privacy
Ethics & SafetyProtecting sensitive information when using AI systems. Includes securing customer data and complying with regulations like GDPR.
πΌ Business Example:
Ensuring customer data used to train AI models is anonymized and securely stored.
Data Residency
Ethics & SafetyThe geographic location where data is stored and processed, often required by regulation or policy.
πΌ Business Example:
Configuring EU-only hosting for GDPR-sensitive customer data.
Deep Learning
TechnologyA machine learning technique using artificial neural networks with multiple layers to recognize complex patterns. It's particularly effective for processing images, speech, and text.
πΌ Business Example:
Photo recognition in inventory management systems or voice assistants.
Diffusion Model
TechnologyA generative model that learns to reverse noise to create realistic data.
πΌ Business Example:
Generating product mockups from text descriptions for marketing.
Discriminator
TechnologyIn a GAN, the network that distinguishes real data from generated data.
πΌ Business Example:
Improving image quality by training a stronger discriminator.
Dropout
TechnologyA regularization technique that randomly disables neurons during training to prevent overfitting.
πΌ Business Example:
Reducing overfitting in a lead-scoring model for better generalization.
Edge AI
TechnologyRunning AI algorithms locally on devices rather than in the cloud. Provides faster responses and better privacy for sensitive business data.
πΌ Business Example:
AI-powered security cameras that detect intrusions locally without sending footage to external servers.
Embeddings
TechnologyNumeric vector representations of text, images, or other data that capture meaning for search and clustering.
πΌ Business Example:
Finding similar support tickets by meaning rather than exact keywords.
Ensemble Learning
TechnologyCombining multiple models to improve accuracy and robustness.
πΌ Business Example:
Blending models to boost churn prediction performance.
Epoch
TechnologyOne complete pass through the training dataset.
πΌ Business Example:
Monitoring loss by epoch to decide when to stop training.
Ethical AI
Ethics & SafetyDevelopment and use of AI systems that are fair, transparent, accountable, and respect human rights. Increasingly important for business reputation and compliance.
πΌ Business Example:
Ensuring AI-powered loan approval systems don't discriminate against protected groups.
Explainability Metrics
Ethics & SafetyTechniques for interpreting model decisions and identifying key factors that drove an outcome.
πΌ Business Example:
Providing feature importance to justify credit approval decisions.
Explainable AI (XAI)
Ethics & SafetyAI systems designed to provide clear explanations for their decisions and recommendations. Critical for business applications requiring transparency.
πΌ Business Example:
A loan approval system that explains specific factors that led to approval or denial decisions.
Feature
TechnologyAn individual measurable variable used by a model to make predictions.
πΌ Business Example:
Using last-30-day spend as a feature in a retention model.
Federated Learning
TechnologyTraining a model across decentralized devices or servers while keeping data local.
πΌ Business Example:
Improving mobile keyboard suggestions without uploading user texts.
Few-shot Learning
TechnologyGuiding a model's behavior by providing a handful of examples in the prompt.
πΌ Business Example:
Showing three compliant headlines and asking the model to generate ten more.
Fine-tuning
TechnologyFurther training a pre-trained model on your domain data to specialize behavior and tone.
πΌ Business Example:
Adapting a writing model to match your brand voice across marketing channels.
FLARE / Active RAG
TechnologyTriggers retrieval mid-generation when uncertainty is detected, then continues with new context.
πΌ Business Example:
Long answers fetch extra citations only when needed.
Foundation Model
TechnologyA large pre-trained model that can be adapted to many downstream tasks.
πΌ Business Example:
Starting with a foundation model then fine-tuning to your brand tone.
Function Calling (Tool Use)
TechnologyAllowing models to call structured tools or APIs to retrieve data or take actions.
πΌ Business Example:
A chatbot booking meetings through your calendar API when asked.
GDPR / SOC 2
Ethics & SafetyCommon privacy and security frameworks that vendors may need to comply with.
πΌ Business Example:
Completing vendor due diligence for AI tools that process customer data.
Generative AI
AI BasicsAI that creates new content such as text, images, audio, or code based on patterns learned from data.
πΌ Business Example:
Automatically drafting blog outlines or product descriptions from a short brief.
GPU (Graphics Processing Unit)
TechnologyHardware optimized for parallel computations used to accelerate AI workloads.
πΌ Business Example:
Cutting model training time from days to hours using GPUs.
Gradient Descent
TechnologyAn optimization algorithm that iteratively adjusts parameters to minimize error.
πΌ Business Example:
Training forecasting models efficiently with stochastic gradient descent.
GraphRAG
TechnologyUses a knowledge graph of entities and relations to guide retrieval across multi-hop questions.
πΌ Business Example:
Supply chain Q&A that traverses product β vendor β contract relations.
Ground Truth
TechnologyAccurate reference data used as the standard for training and evaluation.
πΌ Business Example:
Using verified labels from support teams to evaluate intent models.
Grounding
TechnologyConstraining model outputs to reference specific, trusted data sources.
πΌ Business Example:
A sales bot that quotes prices only from the latest catalog.
Guardrails
Ethics & SafetyPolicies, filters, and constraints that keep AI outputs safe, compliant, and on-brand.
πΌ Business Example:
Blocking medical or investment advice in a consumer chatbot.
Heuristic
TechnologyA practical rule or shortcut that provides good-enough solutions.
πΌ Business Example:
Using a heuristic rule to flag obviously invalid leads before ML runs.
Human-in-the-Loop
Business ApplicationsA process where humans review, correct, or guide AI outputs to ensure quality and compliance.
πΌ Business Example:
Editors approving AI-generated ad copy before publishing.
HybridRAG
TechnologyCombines BM25 and vector retrieval with re-ranking for robust performance.
πΌ Business Example:
Short keyword queries still find exact matches while semantic recall stays high.
Hyperparameter
TechnologyA configuration value set before training that influences how a model learns.
πΌ Business Example:
Tuning learning rate and batch size to speed up training without losing accuracy.
Imitation Learning
TechnologyTraining models to mimic expert behavior from demonstrations.
πΌ Business Example:
Teaching a warehouse robot optimal picking by imitating human experts.
Inductive Bias
TechnologyAssumptions a learning algorithm makes to generalize from limited data.
πΌ Business Example:
Choosing a linear model when you assume a roughly linear relationship.
Inference
TechnologyRunning a trained model to get outputs for a given input.
πΌ Business Example:
Serving chatbot replies within a defined latency target during peak traffic.
InFO-RAG
TechnologyInformation-focused RAG that selects diverse, complementary chunks to maximize coverage.
πΌ Business Example:
Executive summaries pulling distinct sections rather than redundant paragraphs.
Interpretability
Ethics & SafetyHow understandable a modelβs decisions are to humans.
πΌ Business Example:
Providing reason codes for loan decisions to meet compliance requirements.
IoT (Internet of Things)
TechnologyA network of connected devices that collect and exchange data.
πΌ Business Example:
Predictive maintenance on factory machines using IoT sensor data.
Jailbreaking
Ethics & SafetyAttempts to circumvent an AI systemβs safety or policy constraints.
πΌ Business Example:
Blocking prompts designed to make a chatbot reveal secrets or unsafe content.
Joint Distribution
TechnologyA probability distribution over two or more variables at the same time.
πΌ Business Example:
Modeling demand as a function of price and seasonality jointly.
JSON (JavaScript Object Notation)
TechnologyA lightweight data format used for APIs and structured model outputs.
πΌ Business Example:
Returning structured results from a chatbot for CRM ingestion.
JSON Mode (Structured Output)
TechnologyConfiguring a model to return outputs in a strict schema for reliable parsing.
πΌ Business Example:
Capturing lead details in JSON so your CRM can ingest them automatically.
Jupyter Notebook
TechnologyAn interactive environment for prototyping data science and ML.
πΌ Business Example:
Exploring customer cohorts and training quick baselines in notebooks.
Just-in-time Learning
Business ApplicationsDelivering information or training precisely when needed.
πΌ Business Example:
Surfacing drafting tips inside the editor at the moment of writing.
k-means Clustering
TechnologyAn unsupervised algorithm that partitions data into k groups based on similarity.
πΌ Business Example:
Segmenting customers into behavior-based clusters for campaigns.
k-NN (k-Nearest Neighbors)
TechnologyA simple algorithm that classifies or regresses using the closest training examples.
πΌ Business Example:
Recommending similar products by finding nearest neighbors in feature space.
Kernel
TechnologyA function that computes similarity in algorithms like SVMs.
πΌ Business Example:
Using an RBF kernel to separate non-linear classes in quality control.
Knowledge Graph
TechnologyA structured representation of entities and their relationships used for reasoning and search.
πΌ Business Example:
Surfacing cross-sell opportunities by linking products, customers, and interactions.
KPI (Key Performance Indicator)
Business ApplicationsA measurable value that indicates how effectively objectives are being met.
πΌ Business Example:
Tracking CSAT and first-response time to measure chatbot impact.
Large Language Model (LLM)
TechnologyAI systems trained on vast amounts of text data to understand and generate human-like language. These models can write, summarize, translate, and answer questions.
πΌ Business Example:
ChatGPT helping writers create marketing copy or customer support responses.
Latency
TechnologyThe time it takes for a system to return a response after receiving a request.
πΌ Business Example:
Keeping checkout assistant responses under one second to avoid cart abandonment.
Latent Space
TechnologyA compressed representation where similar inputs are close together.
πΌ Business Example:
Finding related products by distance in latent space.
Learning Rate
TechnologyControls how much model weights change with each training step.
πΌ Business Example:
Scheduling the learning rate to stabilize training and improve accuracy.
Loss Function
TechnologyA metric that measures the difference between predictions and actual values during training.
πΌ Business Example:
Using cross-entropy loss for classification tasks like spam detection.
LSTM (Long Short-Term Memory)
TechnologyA recurrent neural network architecture designed to capture long-range dependencies.
πΌ Business Example:
Forecasting demand from long historical sequences of sales data.
Machine Learning (ML)
TechnologyA subset of AI where computers learn patterns from data without being explicitly programmed for each task. The system improves its performance as it processes more information.
πΌ Business Example:
Email spam filters that get better at detecting unwanted messages over time.
MLOps
TechnologyPractices and tooling for deploying, monitoring, and maintaining machine learning systems in production.
πΌ Business Example:
Tracking win rates and response quality for an AI sales assistant.
Model
TechnologyA mathematical representation that maps inputs to outputs after training.
πΌ Business Example:
A lead-scoring model ranks prospects by conversion likelihood.
Model Drift
TechnologyWhen a model's performance degrades over time as real-world data changes.
πΌ Business Example:
Retraining models when product names or pricing policies change.
Monte Carlo
TechnologyMethods that use repeated random sampling to estimate results.
πΌ Business Example:
Simulating revenue scenarios to plan inventory buffers.
MoRAG (Multi-Fusion RAG)
TechnologyFuses multiple retrieval channels (BM25, vector, graph) and re-rankers to pick best context.
πΌ Business Example:
Mixed PDFs, tickets, and wiki content retrieved via multiple signals.
Multi-Agent Orchestration
TechnologyCoordinating multiple specialized agents to collaborate on complex tasks.
πΌ Business Example:
Researcher β writer β fact-checker β editor working together in a pipeline.
Multimodal
TechnologyModels that process and combine multiple data types like text, images, and audio.
πΌ Business Example:
Searching product catalog by text description and image together.
Natural Language Processing (NLP)
Business ApplicationsAI technology that enables computers to understand, interpret, and generate human language. It bridges the gap between human communication and computer understanding.
πΌ Business Example:
Automated analysis of customer reviews to identify common complaints or praise.
Neural Network
TechnologyComputing systems inspired by biological brain networks. They consist of interconnected nodes that process information and learn patterns, forming the basis of deep learning.
πΌ Business Example:
Fraud detection systems in banking that identify suspicious transaction patterns.
NLU (Natural Language Understanding)
TechnologyAI capability focused on deriving meaning and intent from human language.
πΌ Business Example:
Routing customer tickets by understanding intent and urgency.
Noise
TechnologyRandom variation in data that can obscure true signals.
πΌ Business Example:
Filtering noisy sensor readings before predicting failures.
Normalization
TechnologyScaling features to standard ranges to stabilize and speed up training.
πΌ Business Example:
Normalizing numeric inputs to improve churn model performance.
One-shot Learning
TechnologyLearning to perform a task from a single example.
πΌ Business Example:
Recognizing a new SKU from one labeled product image.
OpenAI
TechnologyAn AI research and product company providing widely used language model APIs.
πΌ Business Example:
Adding AI writing to your CMS via an API integration.
Optimization
TechnologyTechniques for improving model performance or resource usage.
πΌ Business Example:
Optimizing prompts and caching to reduce API costs.
Outlier
TechnologyA data point that significantly differs from others.
πΌ Business Example:
Flagging suspicious transactions as outliers for review.
Overfitting
TechnologyWhen a model memorizes training data and performs poorly on new data.
πΌ Business Example:
Using validation sets and regularization to prevent overfitting in forecasts.
Parameter
TechnologyA value a model learns during training, such as a weight.
πΌ Business Example:
Large models with more parameters can capture complex patterns but cost more to run.
PII (Personally Identifiable Information)
Ethics & SafetyData that can identify an individual and requires careful handling and protection.
πΌ Business Example:
Masking emails and phone numbers in logs to meet compliance requirements.
Precision
TechnologyOf the items predicted positive, the fraction that are actually positive.
πΌ Business Example:
Measuring precision to ensure a fraud detector avoids false accusations.
Predictive Analytics
Business ApplicationsUsing AI to analyze current and historical data to make predictions about future events. Helps businesses make data-driven decisions.
πΌ Business Example:
Predicting which customers are likely to cancel subscriptions so you can proactively offer retention incentives.
Preprocessing
TechnologyCleaning and transforming raw data before training or inference.
πΌ Business Example:
Removing PII and standardizing formats before training a support classifier.
Prompt (Input)
Business ApplicationsThe instruction or question given to a model to produce an output.
πΌ Business Example:
Using a clear prompt template to generate consistent product copy.
Prompt Chaining
Business ApplicationsLinking multiple prompts and steps to complete a larger workflow.
πΌ Business Example:
Outline β draft β edit β summarize pipeline for content production.
Prompt Engineering
Business ApplicationsThe practice of crafting effective instructions or questions for AI systems to get desired outputs. Essential skill for maximizing AI tool effectiveness.
πΌ Business Example:
Writing specific prompts to generate targeted marketing content that matches your brand voice.
Prompt Injection
Ethics & SafetyA security attack where malicious instructions are embedded in content to override or hijack model behavior.
πΌ Business Example:
A pasted email tries to make the assistant reveal system prompts or credentials.
Prompt Template
Business ApplicationsA reusable, parameterized instruction that produces consistent outputs.
πΌ Business Example:
Generating consistent product descriptions from SKU data using a standard template.
PyTorch
TechnologyA popular open-source deep learning framework.
πΌ Business Example:
Rapidly prototyping and training custom models for internal tools.
Q-learning
TechnologyA reinforcement learning algorithm that learns action values to maximize reward.
πΌ Business Example:
Optimizing ad bidding strategies via simulated environments.
Quality Assurance (QA)
Business ApplicationsProcesses to test and validate AI systems for reliability and safety.
πΌ Business Example:
Human review of chatbot responses before full rollout.
Quantization
TechnologyReducing model size and speed requirements by using lower-precision numbers.
πΌ Business Example:
Running models on edge devices by quantizing to 8-bit integers.
Quantum Computing
TechnologyComputation based on quantum mechanics that may accelerate certain algorithms.
πΌ Business Example:
Exploratory research into faster optimization for logistics routing.
Query
TechnologyA request for information from a database or AI system.
πΌ Business Example:
Running a semantic search query to find the most relevant policy.
R^2AG
TechnologyRetrieval-Refinement loop that adds focused retrieval to refine an initial answer.
πΌ Business Example:
Refine a draft policy answer by pulling targeted sections from the handbook.
Rate Limit
TechnologyThe maximum number of requests allowed to an API within a given time period.
πΌ Business Example:
Throttling bulk content generation to avoid 429 errors during campaigns.
Recall
TechnologyOf the actual positives, the fraction correctly identified by the model.
πΌ Business Example:
Tracking recall so a support classifier catches most urgent tickets.
Regression
TechnologyA modeling approach to predict continuous numeric values.
πΌ Business Example:
Forecasting monthly revenue by region with regression models.
Reinforcement Learning
TechnologyTraining agents to take actions in an environment to maximize reward.
πΌ Business Example:
Learning optimal pricing strategies through simulation.
Reliability-Aware RAG (RA-RAG)
TechnologyEstimates answer confidence and applies risk-based policies (tighten citations, escalate).
πΌ Business Example:
High-risk finance queries require more citations or human review.
Retrieval-Augmented Generation (RAG)
TechnologyAn approach that combines information retrieval from your documents with a generative model so answers are grounded in trusted sources.
πΌ Business Example:
A support assistant that answers questions using your help center and policy docs.
RLHF (Reinforcement Learning from Human Feedback)
TechnologyA technique that aligns model behavior using feedback from human evaluators.
πΌ Business Example:
Calibrating tone for customer support replies to increase CSAT.
RNN (Recurrent Neural Network)
TechnologyA neural network designed for sequential data by sharing state across steps.
πΌ Business Example:
Predicting time-series demand from previous daysβ sales.
Robotics
TechnologyIntegrating AI with physical machines to sense, plan, and act.
πΌ Business Example:
Warehouse robots that pick and pack orders collaboratively with humans.
ROI (Return on Investment)
Business ApplicationsA metric measuring the efficiency of an investment. In AI context, it compares the cost of implementing AI solutions against the benefits gained.
πΌ Business Example:
Calculating savings from AI automation: if you spend $10,000 on AI tools that save 100 hours monthly at $50/hour, your monthly ROI is 400%.
Self-attention
TechnologyA mechanism where each token attends to other tokens to capture long-range context.
πΌ Business Example:
Generating coherent summaries of long policies using self-attention.
Self-RAG
TechnologyAdds reflect-retrieve-revise loops: draft, detect gaps, retrieve more, and revise with citations.
πΌ Business Example:
Improve coverage for complex support answers with a second retrieval pass.
Semantics
TechnologyRelating to the meaning of words or data rather than surface form.
πΌ Business Example:
Using semantic search to find relevant knowledge by meaning, not keywords.
Softmax
TechnologyA function that converts raw scores into probabilities that sum to 1.
πΌ Business Example:
Interpreting class probabilities for spam vs. not-spam decisions.
Speculative RAG
TechnologyPipelines retrieval and generation using fast drafts to prefetch likely evidence.
πΌ Business Example:
Lower latency answers by overlapping fetch and generation.
Supervised Learning
TechnologyMachine learning approach where the AI learns from examples with known correct answers. Like teaching with answer sheets to help the system learn patterns.
πΌ Business Example:
Training a system to categorize customer support tickets by showing it thousands of pre-labeled examples.
Synthetic Data
TechnologyArtificially generated data used to train or evaluate models when real data is scarce or sensitive.
πΌ Business Example:
Creating edge-case conversations to improve a customer service bot's reliability.
System Prompt
Business ApplicationsA hidden instruction that sets the assistant's overall behavior and constraints.
πΌ Business Example:
Configuring an HR assistant to always prioritize compliance and confidentiality.
Temperature
TechnologyA setting that controls randomness in generated outputs; lower is more deterministic, higher is more creative.
πΌ Business Example:
Using a low temperature for legal copy and a higher one for brainstorming ad ideas.
Token
TechnologyA small chunk of text used for pricing, limits, and processing in language models.
πΌ Business Example:
Estimating monthly API costs based on the number of tokens processed.
Top-p (Nucleus Sampling)
TechnologyA sampling method that limits choices to the top probability mass to control variability in outputs.
πΌ Business Example:
Producing varied but on-brand headlines without going off-topic.
Training Data
TechnologyThe information used to teach AI systems how to perform tasks. Quality and quantity of training data directly impacts AI performance.
πΌ Business Example:
Historical sales data used to train a forecasting model for inventory planning.
Transfer Learning
TechnologyTechnique where AI models trained on one task are adapted for related tasks. Reduces time and resources needed for implementation.
πΌ Business Example:
Using a pre-trained image recognition model and adapting it to identify your specific products.
Transformer
TechnologyA neural network architecture built on self-attention that underpins modern language models.
πΌ Business Example:
Using transformer models to automate customer email replies.
Turing Test
AI BasicsA test of whether a machineβs behavior is indistinguishable from a humanβs in conversation.
πΌ Business Example:
Evaluating chatbot naturalness during usability studies.
Uncertainty
TechnologyA measure of confidence or variability in a modelβs predictions.
πΌ Business Example:
Escalating conversations to humans when prediction uncertainty is high.
Underfitting
TechnologyWhen a model is too simple to capture true patterns in data.
πΌ Business Example:
Adding features and model capacity to fix underfitting in predictions.
Unsupervised Learning
TechnologyMachine learning where AI finds hidden patterns in data without being given specific examples of what to look for. Useful for discovering unknown insights.
πΌ Business Example:
Analyzing customer behavior data to discover unexpected customer segments for targeted marketing.
Upsampling
TechnologyIncreasing the resolution or quantity of data points, often for class balancing.
πΌ Business Example:
Balancing rare positive cases in training to improve detector recall.
User Interface (UI)
Business ApplicationsThe visual and interactive layer where users interact with AI systems.
πΌ Business Example:
Designing clear explanations and feedback controls in a support assistant UI.
VAE (Variational Autoencoder)
TechnologyA generative model that learns a probabilistic latent space to create new data.
πΌ Business Example:
Generating synthetic variations of product images for testing.
Validation
TechnologyEvaluating a model on unseen data to tune hyperparameters and prevent overfitting.
πΌ Business Example:
Using a validation set to pick the best churn model.
Vanilla
TechnologyThe basic, unmodified version of a model or algorithm.
πΌ Business Example:
Starting with a vanilla transformer before adding custom modules.
Vector
TechnologyAn array of numbers representing data in a model, often used for similarity.
πΌ Business Example:
Comparing product vectors to recommend similar items.
Vector Database
TechnologyA database optimized to store and search embeddings using similarity queries.
πΌ Business Example:
Retrieving the most relevant knowledge base articles to answer a customer question.
Visualization
TechnologyGraphical representation of data or model behavior for insights.
πΌ Business Example:
Dashboards that track precision, recall, and latency over time.
Weak AI
AI BasicsAI designed for specific tasks rather than general intelligence.
πΌ Business Example:
A specialized invoice extraction tool that does one job very well.
Weight
TechnologyA parameter in a neural network that scales the influence of an input.
πΌ Business Example:
Inspecting learned weights to diagnose model behavior.
Whisper
TechnologyAn automatic speech recognition model for transcribing audio.
πΌ Business Example:
Transcribing sales calls to feed CRM notes automatically.
Word Embedding
TechnologyA vector representation of a word that captures meaning and context.
πΌ Business Example:
Finding similar terms in customer feedback using word embeddings.
Workflow
Business ApplicationsA defined sequence of steps to accomplish a task, often automated with AI.
πΌ Business Example:
Research β draft β review β publish workflow for content teams.
Xavier Initialization
TechnologyA method for setting initial neural network weights to improve training stability.
πΌ Business Example:
Stabilizing deep network training for image classification.
XGBoost
TechnologyA high-performance gradient boosting framework for tabular data.
πΌ Business Example:
Winning baseline for churn prediction on structured datasets.
XML (eXtensible Markup Language)
TechnologyA markup language for structured data exchange.
πΌ Business Example:
Exporting product feeds for integrations that require XML.
Y-axis
TechnologyThe vertical axis in a chart used to plot values.
πΌ Business Example:
Standardizing KPI dashboards so teams read axes consistently.
Year-over-year (YoY)
Business ApplicationsA comparison of a metric against the same period last year.
πΌ Business Example:
Reporting YoY improvement in support resolution time after AI rollout.
Yield
Business ApplicationsThe output or results produced by a process; sometimes used to describe throughput or productivity.
πΌ Business Example:
Measuring content yield per hour when using AI drafting tools.
YOLO (You Only Look Once)
TechnologyA real-time object detection algorithm that predicts boxes and classes in one pass.
πΌ Business Example:
Detecting shelf stock levels from live camera feeds.
Z-score
TechnologyA standardized score indicating how many standard deviations a value is from the mean.
πΌ Business Example:
Flagging anomalous spend spikes using high z-scores.
Zero-shot Learning
TechnologyGetting models to perform tasks using clear instructions without providing examples.
πΌ Business Example:
Categorizing customer feedback with only well-written guidelines in the prompt.
Zettabyte
TechnologyA unit of digital information equal to one sextillion bytes (10^21).
πΌ Business Example:
Understanding the scale of global data growth that drives AI adoption.
Zipf's Law
TechnologyAn observation that word frequency is inversely proportional to rank.
πΌ Business Example:
Designing search and autocomplete that handle long-tail queries.
Zone of Proximal Development
Business ApplicationsAn education concept applied to AI-assisted learning: tasks a user can do with guidance.
πΌ Business Example:
Guided prompting that helps analysts complete complex workflows.
Further Reading
- Google Machine Learning Glossary β
Clear, concise definitions from Googleβs ML team.
- NIST AI Risk Management Framework β
Authoritative US guidance on managing AI risks.
- IBM AI Topics & Glossary β
High-level explainers on AI concepts and use cases.
- NVIDIA Deep Learning & AI Glossary β
Hardware-aware definitions for modern AI workloads.
- OpenAI Tokenizer (Tokens & Context Windows) β
Interactive tool to understand tokens and context limits.
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